Terms & Conditions
If you have any questions about this Privacy Statement or concerns
about the way we process your Personal Data, please contact us.
We may occasionally modify this privacy statement. All such changes will be reflected on this web page.
We are an offical sales agent for Mandys
The personal information we collect may include your name, e-mail,
phone number and address. Our policy is to keep the
personal information we receive from our Site completely confidential
and used solely for internal purposes. We will not share your personal
information with any other parties.
Feedback & Complaints
We welcome any comments; we depend on you to tell us how we can
improve what we are doing. Our aim is to deal with any problems and
difficulties quickly and fairly. If you have reasons to complain about
our service, please contact us and state why you are making a complaint.
We aim to always respond to all enquiries within 24 hours either
resolving the complaint or establishing a timescale for its resolution.
We always strive to resolve complaints within three working days.
To return faulty items to us please package them carefully, pre-pay the
postage costs, enclose your name, address, contact number, email address
and order number and put the package in the post. Please use a recorded
delivery service. Once we have received and processed your return,
we will issue a full refund (or exchange the items for others if you
prefer.) We will send you an email confirming your return instructions
when we have processed it. If your chosen substitute product is not in
stock we will contact you to offer either an alternative or a refund.
Returned goods that we receive which do not meet the above criteria
in relation to being in their original condition will be considered as
‘In Dispute’. In Dispute products will not be refunded or exchanged. A
reason will be given as to why the product is In Dispute and we are
happy to re-ship such In Dispute items back to you, at your cost,
otherwise they will be destroyed after 30 days from their receipt back
to us. Your statutory rights are not affected.
Shipping & Packaging Charges
At this time MandysDelightsOnline.com ship within the Republic of Ireland
and Northern Ireland ONLY. MandysDelightsOnline.com will consider shipping outside of the above stated areas but this will need to be queried and agreed upon with our management team. Our normal shipping charge is €7.50. (Cheaper than all other adult online stores in Ireland). Shipping on orders exceeding €100 are free of charge. Anywhere outside of Ireland and Northern Ireland, shipping fees will vary in cost, please contact us and we will investigate further.
In the event that an item is out of stock we will contact
you as soon as possible to inform you of the expected delivery time to
check that this is acceptable.
All payment processing is carried out by PayPal
, during the checkout process. Both systems
handle millions of transactions every day and both employ the latest and
safest security technology. MandysDelightsOnline.com never see your
credit/laser card details and have no access to them.
All material found in the pages of this web site is protected under
the European Copyright Laws. The display of trademarks, trade names or
product photos on pages at this web site does not imply that a license
of any kind has been granted to anyone else. You are free to download
the material posted on this web site for non-commercial purposes, to
store it temporarily on a single computer, and to print it solely for
your own personal purposes. You agree that you do not acquire any
ownership rights in any downloaded content. You may not distribute
copies of the material for any purpose or 'frame' it in any site you
create or operate, without written consent. You
agree to abide by all copyright notices, information and restrictions
contained in any content on this web site. Any unauthorized downloading,
transmission, re-publication or other copying or modification of
material posted on this web site, including trademarks, trade names and
images may violate European Copyright Law, and may result in legal